As professionals, it’s rare. Now, if the roof deck, for example, is rotted under the shingles and needs repair, we can usually tell when doing the roofing estimate. However, should surprises come up, we only charge for the materials!
No problem, we are happy to do cost effective roof repairs, we charge a $159 Repair Inspection Service fee. The reason for this; is that we want to avoid "commission" bias and rushing through the inspection. In the context of roofing we say;
"When one thing is wrong, everything's wrong!"
Meaning if you are having a problem over here, it is usually caused by installer error. If they installed this part wrong, it is just a matter of time before another part installed fails. If it is weather-related, such as a shingle blow off, then it might not be only the shingle that blew off that you should be concerned about. It's the area around it. There might be other shingles that are loose, damaged, but still attached. Also, there could be damages from the debris hitting other parts of your roof.
For these reasons and more, we feel it is best to do a proper inspection and provide you with documentation through pictures and video so that you can be fully informed and get a comprehensive solution. This means the use of tools and paying for our inspector's time and patience.
The old way is to send a "Salesman" to your house to try and find a way to extract money from the opportunity as a way to justify his time spent. This is not - in our opinion - the best way to align our interests with yours.
We hope you’ll call us when you’re ready to complete the repairs; which is why in some cases we discount the inspection fee from the actual repair service if you allow us to do the work.
No problem, we offer a free leak attic inspection service to help find the problem and solve it. We also offer a great guide on our blog to help you find it yourself, should you be up for a little DIY project. Free of charge. ????
No problem, we are in business for the long term. We do estimates for customers and hold our pricing for until April 30 of the following seas. This is when the manufacturers and distributors usually raise their prices on roofing products. Should you need to renew your cost to replace your roof after April 30, we are happy to re-assess any time.
No, we Cannot offer Financing after 'accidentally' funding an employees loan written to himself for $80,000 and confirming we did work we didn't actually do. So now FinanceIt took away our ability to finance and we cannot do it any more. oopsies
We thought you might ask that next, haha, and no. We stick to what we are good at, and maintain a network of professionals that we can refer you to that we feel can make us look good and solve your problems. So don’t be afraid to reach out to us anyways!